sivtec Posted June 24, 2017 Share Posted June 24, 2017 I recently bought a 217 Corvette Grand Sport about 3 months ago. I did buy it used with about 9k miles on it. My detailer saw water streaks on the inside of the headlights the very first time he detailed it about 3 days after buying it. So naturally, I took it to the Chevy dealership because I believe this should be covered under warranty. I did meet with a service adviser at Sands Glendale which I picked because they apparently got really good reviews for their service department so I headed in. I got there and since it was dealing with the Corvette I instantly had to get help from the manager on duty. So I spoke to him and he told me there isn't anything he can do and would have to talk to the service director because the parts are too experience. ?? Uh... k. So I came back and talked to both of them and they took pictures and they seemed very "unsure" if they could cover this because the light works as "intended" but they took pictures and said they would send it up the chain to see if they could cover it. That was over a month ago, and I have called almost everyday to talk to the manager. I either get he is working with a customer or he is out that day. I have left numerous voicemails and also had the advisers leave notes on his desk to call me back. So I have some questions for you guys. First, anyone seen the same problem? I have attached some pics. Is anyone an adviser out there? Is this covered? Does anyone know someone at a dealership that I can get help with without jumping through hoops? I have seen this be warrantied out on the forums. Any suggestions? Link to comment Share on other sites More sharing options...
Extender32 Posted June 24, 2017 Share Posted June 24, 2017 Reach out to 1EvilC6 (Ed) as I believe he is a service manger for Coultier Caddy on Camelback. Several members only take their vettes to him for service and repairs. He may be able to shed some light on your problem for you. 1 Link to comment Share on other sites More sharing options...
sivtec Posted June 24, 2017 Author Share Posted June 24, 2017 20 minutes ago, Extender32 said: Reach out to 1EvilC6 (Ed) as I believe he is a service manger for Coultier Caddy on Camelback. Several members only take their vettes to him for service and repairs. He may be able to shed some light on your problem for you. Appreciate man! Thanks! Will do! Link to comment Share on other sites More sharing options...
corvettech Posted June 24, 2017 Share Posted June 24, 2017 I've seen that before on a couple c6's and replaced them under warranty, I cant remember if it was factory warranty or gmpp, but shouldn't matter either way. Ive also replaced headlight capsules on some other vehicles with that same water mark. its not as common as the sun cracking issues (which I have also fixed under warranty on the c6). it should be mentioned that GM has been changing what they consider warrantable recently. it wouldn't hurt to get a second opinion, unless you feel like taking a trip to Yuma to see me, ed would be the best option for you 1 Link to comment Share on other sites More sharing options...
1EVLC7 Posted June 26, 2017 Share Posted June 26, 2017 The next time you are in the area of 12st and Camelback bring the vehicle in to Coulter Cadillac. I'll see what we can do to assist you with this. 2 Link to comment Share on other sites More sharing options...
sivtec Posted June 27, 2017 Author Share Posted June 27, 2017 8 hours ago, 1EVILC6 said: The next time you are in the area of 12st and Camelback bring the vehicle in to Coulter Cadillac. I'll see what we can do to assist you with this. Awesome! I'll see if I can stop by tomorrow. Anyone in specific I should ask for? *Never mind I found it. Hopefully see you tomorrow! Link to comment Share on other sites More sharing options...
sivtec Posted June 28, 2017 Author Share Posted June 28, 2017 @1EVILC6 Swung by the dealership yesterday. I believe it was your day off but talked to your counterpart. He looked at them and said it looked like a warranty issue. I also sent him pictures on his phone so you can see what I am talking about. Let me know your thoughts. Link to comment Share on other sites More sharing options...
SLAMMER Posted June 28, 2017 Share Posted June 28, 2017 I had a bit of trouble seeing the water marks but found in this photo I was able to see them. I highlighted them so others may see them easier. SLAMMER? 1 Link to comment Share on other sites More sharing options...
sivtec Posted June 28, 2017 Author Share Posted June 28, 2017 1 hour ago, SLAMMER said: I had a bit of trouble seeing the water marks but found in this photo I was able to see them. I highlighted them so others may see them easier. SLAMMER? Thanks dude! Theres even more towards the front but this gives you a good idea of what it looks like. Link to comment Share on other sites More sharing options...
1EVLC7 Posted June 29, 2017 Share Posted June 29, 2017 23 hours ago, sivtec said: @1EVILC6 Swung by the dealership yesterday. I believe it was your day off but talked to your counterpart. He looked at them and said it looked like a warranty issue. I also sent him pictures on his phone so you can see what I am talking about. Let me know your thoughts. I'll be here all day today, bring the car by if time permits. 1 Link to comment Share on other sites More sharing options...
sivtec Posted June 29, 2017 Author Share Posted June 29, 2017 8 minutes ago, 1EVILC6 said: I'll be here all day today, bring the car by if time permits. Will do! Link to comment Share on other sites More sharing options...
TheCMSH Posted June 29, 2017 Share Posted June 29, 2017 12 minutes ago, 1EVILC6 said: I'll be here all day today, bring the car by if time permits. Unless its lunch time, then swing by the Hi Liter Link to comment Share on other sites More sharing options...
1EVLC7 Posted June 29, 2017 Share Posted June 29, 2017 Good to meet ya Joel, I'll let know how GM tells us to proceed. ....Sweeeet ride! 1 Link to comment Share on other sites More sharing options...
TheCMSH Posted June 29, 2017 Share Posted June 29, 2017 Good on ya Ed! Link to comment Share on other sites More sharing options...
sivtec Posted June 29, 2017 Author Share Posted June 29, 2017 3 hours ago, 1EVILC6 said: Good to meet ya Joel, I'll let know how GM tells us to proceed. ....Sweeeet ride! Thanks Ed! Awesome to meet you. Looking forward to seeing what they say. Thanks again!! Link to comment Share on other sites More sharing options...
Desertdawg Posted July 1, 2017 Share Posted July 1, 2017 Hey Joel, be sure to check your rear bumper for ghey pride stickers before you leave. Ed likes to advertise. Link to comment Share on other sites More sharing options...
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